Terms of service

Terms of Service

Last Updated: August 4, 2026

Welcome to DogCo. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian. You also agree to provide accurate, current, and complete information when making a purchase or creating an account.

2. Products and Services

DogCo offers pet products and accessories for sale. We strive to ensure that all product descriptions, images, specifications, and prices are accurate. However, we do not guarantee that all information is completely error-free.

Product colors may vary slightly depending on your device's display settings.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.

3. Pricing and Payment

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to update prices, promotions, or discounts at any time without notice.

Payment must be completed before an order is processed. We accept secure payment methods offered during checkout.

If a payment is declined or cannot be verified, your order may be delayed or canceled.

4. Order Acceptance

After placing an order, you will receive an order confirmation email. This email confirms that we have received your order but does not guarantee acceptance.

DogCo reserves the right to refuse or cancel any order for reasons including, but not limited to:

Suspected fraud or unauthorized transactions.
Incorrect pricing caused by technical or human error.
Product unavailability.
Violation of these Terms of Service.

If your order is canceled after payment has been received, you will receive a full refund.

5. Shipping and Delivery

Shipping times displayed on our website are estimates only.

While we work with trusted shipping carriers, DogCo is not responsible for delays caused by:

Weather conditions.
Customs inspections.
Carrier delays.
Public holidays.
Events beyond our reasonable control.

Risk of loss and ownership of products transfer to you once the order has been delivered to the shipping address provided during checkout.

6. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

By making a purchase, you acknowledge that you have read and agreed to our refund policy before completing your order.

7. Intellectual Property

All content on this website, including but not limited to:

Logos
Product images
Graphics
Videos
Text
Icons
Website design
Branding

is the property of DogCo or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. Acceptable Use

You agree not to:

Use the website for any unlawful purpose.
Attempt to gain unauthorized access to our systems.
Upload viruses or malicious software.
Interfere with the operation or security of the website.
Use automated tools or bots to scrape data without authorization.

Violation of these Terms may result in suspension or termination of access to our services.

9. Limitation of Liability

To the fullest extent permitted by law, DogCo shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our total liability for any claim related to an order shall not exceed the amount paid for the product in question.

Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable law.

10. Third-Party Links

Our website may contain links to third-party websites for your convenience.

DogCo does not control or endorse these websites and is not responsible for their content, policies, or practices. Visiting third-party websites is at your own risk.

11. Privacy

Your privacy is important to us. Any personal information collected through our website is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in that policy.

12. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, legal requirements, or services.

The revised version will become effective immediately upon being posted on this page. Continued use of our website after changes are published constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which DogCo operates, without regard to conflict of law principles.